Returns x Exchanges

Every XXXX piece is produced in limited quantities. We ask that you consider your selection carefully before purchasing.

RETURNS

Eligible items may be returned within 7 days of delivery. To be accepted, merchandise must be unworn, unwashed, unaltered, and in its original condition with all original tags attached.

Approved returns are issued as store credit only, less an $8 Return Processing Fee.

Items showing signs of wear, including fragrance, deodorant, makeup, damage, alterations, pet hair, or removed tags, will not be accepted. All returned pieces are inspected upon receipt. Items that do not meet our return standards will be returned to the customer.

EXCHANGES

Eligible pieces may be exchanged for a different size of the same style and color within 7 days of delivery, subject to availability.

Because every XXXX edition is finite, exchange inventory cannot be guaranteed. If the requested size is no longer available, the piece may be returned for store credit in accordance with our return policy.

All exchange merchandise must be unworn, unwashed, unaltered, and returned in its original condition with all original tags attached. Approved size exchanges are not subject to the $8 Return Processing Fee.

Exchange requests do not reserve or guarantee future inventory beyond the replacement piece confirmed at the time the exchange is approved.

FINAL SALE

Custom orders are final sale and cannot be returned or exchanged. Pieces purchased through SECOND ARRIVAL are final sale.

SECOND ARRIVAL

Returned pieces that pass XXXX inspection may become available again through SECOND ARRIVAL. Their return does not increase the original edition and does not constitute a restock. No additional piece is produced.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right. The $8 Return Processing Fee does not apply to verified damaged, defective, or incorrect orders.

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